Contact and Scheduling

Schedule an Initial Consultation

All prospective clients begin with a complimentary 10–15 minute phone consultation prior to scheduling. This brief conversation ensures your clinical goals align with my scope of practice and confirms scheduling availability.

Care is provided via secure, HIPAA-compliant telehealth for residents physically located in Pennsylvania and Connecticut.

Request a Consultation

To initiate an inquiry, please reach out via secure email or confidential voicemail with your current location (PA or CT)and a brief summary of what you are looking to address:

Inquiries are typically reviewed within 1–2 business days. If you are experiencing an acute psychiatric emergency, please call or text 988 or contact your local emergency department.

Practice Parameters

  • Jurisdiction & Telehealth: Sessions are conducted via secure video. Per state licensing mandates, you must be physically located within Pennsylvania or Connecticut during each appointment.

  • Scope of Practice: This practice provides scheduled outpatient individual psychotherapy. It does not provide 24/7 crisis coverage, acute stabilization, custody evaluations, disability determinations, or forensic assessments.

  • Response Standards: Voicemails and administrative emails are addressed within 1–2 business days during standard practice hours.

Practice Locations & Administrative Contact

P Basenfelder Counseling, LLC

Paul Basenfelder, LCSW

Confidential Telehealth Psychotherapy & Consultation

Serving Pennsylvania & Connecticut

Pennsylvania (Administrative & Mailing)

1819 John F Kennedy Boulevard

Ste 307

Philadelphia, PA 19103

Connecticut (Administrative & Mailing)

200 Pemberwick Road, 2nd Floor

Greenwich, CT 06831

(All clinical sessions are conducted via secure telehealth. No on-site services.)